At AETHERWAVE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below:
To be eligible for a refund, you must initiate the process within 30 days of your purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: AETHERWAVE, 123 Main Street, Springfield, US.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at [email protected].